Can my team members have access to Social Inbox?
Be it a Content Scheduler or a Manager - your team members can manage all Facebook Page conversations effortlessly. This will also ensure that your customers and fans always get an instant reply from you.
You can select the social media accounts for which you want your team members to have the Social inbox access to.
Go to 'Team & Client' -> Manage Members.
Click on the edit icon as shown in the screenshot below.
With Social Inbox, your team members will always be on the top of all conversations.