How to re-authorize your social accounts
At times, you'll get an error:
- You are not able to connect the account with SocialPilot
- You may not be the admin of that Page or Group.
- You can't see all your Pages.
In these cases, just reconnecting that account won't help. You'll need to re-authorize that account with SocialPilot.
Re-authorize your Facebook account
Facebook Page
- 1
- Log into your Facebook account.
- 2
- Click on Settings - Business integrations.
- 3
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Find SocialPilot in your connected apps list and click on the square box. Then, click on the 'Remove' button.
- Old UI:
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- New UI:
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- 4
- Leave the checkbox unticked and then click Remove.
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Old UI:
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New UI:
- 5
- Go back to SocialPilot -> Go to Connect Account > Connect Facebook Pages.
- 6
- While connecting, please make sure that you accept all access permissions we ask for and also keep the App Visibility status as 'Public/Friends' instead of 'Only Me.'
Facebook Group
You'll need to re-authorize your Facebook Group if:
- You are not able to schedule posts to your Facebook Group
- Your posts are moving into the error tab.
- SocialPilot is asking you to reconnect your Facebook Group.
First, you will need
Then, to re-authorize SocialPilot with your Facebook Group:
- 1
- Go to your Facebook Group.
- 2
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Click on '...More' button ->
Edit Group Settings in the old UI as below:
- Find "Settings" on the navigation pane on the left-hand side as below in the new UI:
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- 3
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In settings find the Apps section and click on 'Add Apps.' in the
old UI
- Scroll to the bottom of the page after entering the setting, in the new UI:
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- 4
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Browse 'SocialPilot' in the
old UI:
- Click on "Apps" at the bottom of the page and you will be asked to "Add Apps" in the new UI:
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- 5
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Click on 'Add.' in the old UI:
Search for SocialPilot in the new UI's search box:
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- Click on "Add" in the new UI
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You've authorized SocialPilot with your Facebook Group successfully. You will now be able to post to your Facebook Group.
Re-authorize your LinkedIn account
- 1
- Please go to your LinkedIn account.
- 2
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Click on your profile image and click on
Settings & Privacy.
- 3
- Then click on Data Privacy from the left sidebar and go to Other applications
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- 4
- You'll find Permitted Services. Click on Permitted Services and here you should see a list of apps, including SocialPilot.
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- 5
- Select 'SocialPilot' and click on 'Remove' button.
- 6
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Go back to SocialPilot ->
Manage Accounts -> click on the 'Reconnect' button.
Re-authorize your Pinterest account
- 1
- Log into your Pinterest account.
- 2
- Click on the profile icon in the upper right corner of Pinterest and choose 'Settings' from the drop-down menu.
- 3
- Now, click on 'Apps' on the left-hand side.
- 4
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A list of authorized apps should appear. Find 'SocialPilot' in the list and then click on 'Revoke Access.'
- 5
- Go back to SocialPilot -> Manage Accounts -> click on the 'Reconnect' button.
- 6
- While connecting, please make sure you accept all the access permissions we ask for.
You'll be all set with your Pinterest account.