How to re-authorize your social accounts
At times, you'll get an error:
- You are not able to connect the account with SocialPilot
- You may not be the admin of that Page or Group.
- You can't see all your Pages.
In these cases, just reconnecting that account won't help. You'll need to re-authorize that account with SocialPilot.
Re-authorize your Facebook account
Facebook Page
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- Log into your Facebook account.
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- Click on https://www.facebook.com/settings?tab=business_tools&ref=settings
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- Find SocialPilot in your connected apps list and click on the square box. Then, click on the 'Remove' button.
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- Leave the checkbox unticked and then click Remove.
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- Go back to SocialPilot -> Go to Connect Account > Connect Facebook Pages.
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- While connecting, please make sure that you accept all access permissions we ask for and keep the App Visibility status as 'Public/Friends' instead of 'Only Me.'
Facebook Group
You'll need to re-authorize your Facebook Group if:
- You are not able to schedule posts to your Facebook Group.
- Your posts are moving into the error tab.
- SocialPilot is asking you to reconnect your Facebook Group.
First, you will need
Then, to re-authorize SocialPilot with your Facebook Group, follow the steps given here.
Re-authorize your LinkedIn account
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- Please go to your LinkedIn account.
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Click on your profile image and click on
Settings & Privacy.
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- Then click on Data Privacy from the left sidebar and go to Other applications
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- You'll find Permitted Services. Click on Permitted Services, and here you should see a list of apps, including SocialPilot.
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- Select 'SocialPilot' and click on the 'Remove' button.
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Go back to SocialPilot ->
Manage Accounts -> click on the 'Reconnect' button.
Re-authorize your Pinterest account
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- Log into your Pinterest account.
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- Click on the profile icon in the upper right corner of Pinterest and choose 'Settings' from the drop-down menu.
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- Now, click on 'Apps' on the left-hand side.
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A list of authorized apps should appear. Find 'SocialPilot' in the list and then click on 'Revoke Access.'
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- Go back to SocialPilot -> Manage Accounts -> click on the 'Reconnect' button.
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- While connecting, please make sure you accept all the access permissions we ask for.
You'll be all set with your Pinterest account.
Re-authorize your Twitter account
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Log into your Twitter account and click here https://twitter.com/settings/connected_apps
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On the right-hand side you will find a list of the apps that you have allowed access to:
Once you open the relevant app from the right-hand side, you will get the option to revoke the access:
Once you revoke, please reconnect the account on SocialPilot and your account will be as good as new.