How to Re-authorize Your Social Accounts?
While using SocialPilot, you may encounter errors such as:
- You are not able to connect the account with SocialPilot.
- You may not be the admin of that Page or Group.
- You can't see all your Pages.
In these cases, simply reconnecting the account won’t resolve the issue. You will need to re-authorize the account with SocialPilot to restore functionality.
In this article
- How to Re-authorize Your Facebook Account
- How to Re-authorize Your LinkedIn Account?
- How to Re-authorize Your Pinterest Account?
- How to Re-authorize Your Twitter Account?
How to Re-authorize Facebook Account?
There are different ways to re-authorize Facebook account- one for Facebook page and one for Facebook group.
Facebook Page
Here is how you can re-authorize Facebook account:
- Start by logging into your Facebook account.
- Click on this link: Facebook Business Tools Settings.
- Find SocialPilot in your list of connected apps.
- Select the checkbox next to SocialPilot and click on the Remove button.
⚠️ Leave the checkbox unticked to retain necessary data, then confirm by clicking Remove.
- Go back to SocialPilot and navigate to Connect Account > Connect Facebook Pages.
- During the connection process, ensure that you accept all access permissions requested by SocialPilot. Additionally, make sure that the App Visibility status is set to ‘Public/Friends’ rather than Only Me.
Facebook Group
You will need to re-authorize your Facebook Group if:
- You are not able to schedule posts to your Facebook Group.
- Your posts are moving into the error tab.
- SocialPilot is asking you to reconnect your Facebook Group.
Steps to Re-authorize
Here is how you can re-authorize Facebook group:
- Start by reconnecting your Facebook Group in SocialPilot.
- To fully re-authorize SocialPilot with your Facebook Group, follow the steps provided in this guide.
How to Re-authorize Your LinkedIn Account?
If you encounter issues with LinkedIn on SocialPilot, follow these steps to re-authorize your LinkedIn account:
- Go to your LinkedIn account and click on your profile image
- Click on Settings & Privacy from the dropdown menu.
- In the left sidebar, click on Data Privacy and then go to Other Applications.
Remove SocialPilot from Permitted Services:
- Under Permitted Services, locate SocialPilot in the list of apps..
- Select SocialPilot and click on the Remove button.
Reconnect LinkedIn to SocialPilot:
- Return to SocialPilot, go to Manage Accounts, and click on the Reconnect button for your LinkedIn account.
How to Re-authorize Your Pinterest Account?
To re-authorize your Pinterest account with SocialPilot, follow these steps:
- Start by logging into your Pinterest account.
- Click on the profile icon in the upper-right corner of Pinterest and select Settings from the dropdown menu.
- In the left-hand menu, click on Apps.
- Find SocialPilot in the list of authorized apps.
- Click on Revoke Access to remove SocialPilot.
- Go back to SocialPilot, navigate to Manage Account, and click on the Reconnect button.
During the connection process, ensure you accept all access permissions requested by SocialPilot.
Additional Steps:
- If you have recently changed your Pinterest username, go to SocialPilot and refresh your connection.
- If you have recently changed your Pinterest username, go to SocialPilot and refresh your connection.
- Navigate to Manage Accounts > Edit Pinterest Board > Reconnect.
Reconnecting one of the boards will refresh the connection for the rest of the boards from that account. This ensures SocialPilot maintains appropriate access to your Pinterest account, preventing any disruptions in scheduling and publishing.
How to Re-authorize Your Twitter Account?
If you need to re-authorize your Twitter account, follow these steps:
- Log into your Twitter account and Access Connected Apps.
- Click on this link: Twitter Connected Apps.
- On the right-hand side, you will find a list of apps you have allowed access to.
- Locate SocialPilot in the list and revoke its access.
- Return to SocialPilot and reconnect your Twitter account. This will restore the connection, allowing you to manage your Twitter posts as before.