How to re-authorize your social accounts

At times, you'll get an error:

  • You are not able to connect the account with SocialPilot 
  • You may not be the admin of that Page or Group.
  • You can't see all your Pages.

In these cases, just reconnecting that account won't help. You'll need to re-authorize that account with SocialPilot.

Re-authorize your Facebook account

Facebook Page 

1
Log into your Facebook account.
2
Click on Settings - Business integrations.
3
Find SocialPilot in your connected apps list and click on the square box. Then, click on the 'Remove' button. 

Old UI:
New UI:

4
Leave the checkbox  unticked and then click Remove. 
Old UI:  
New UI:
5
Go back to SocialPilot -> Go to Connect Account > Connect Facebook Pages.
6
While connecting, please make sure that you accept all access permissions we ask for and also keep the App Visibility status as 'Public/Friends' instead of 'Only Me.'

Facebook Group

You'll need to re-authorize your Facebook Group if:

  • You are not able to schedule posts to your Facebook Group
  • Your posts are moving into the error tab.
  • SocialPilot is asking you to reconnect your Facebook Group.

First, you will need  to  reconnect your Facebook Group

Then, to re-authorize SocialPilot with your Facebook Group:

1
Go to your Facebook Group. 
2
Click on '...More' button -> Edit Group Settings  in the old UI as below:
Find "Settings" on the navigation pane on the left-hand side as below in the new UI:

3
In settings find the Apps section and click on 'Add Apps.' in the old UI
Connect_group6.png
Scroll to the bottom of the page after entering the setting, in the new UI:
4
Browse 'SocialPilot' in the old UI:    
Click on "Apps" at the bottom of the page and you will be asked to "Add Apps" in the new UI:

5
Click on 'Add.' in the old UI:    
Search for SocialPilot in the new UI's search box:

Click on "Add" in the new UI
You've authorized SocialPilot with your Facebook Group successfully. You will now be able to post to your Facebook Group.

Re-authorize your LinkedIn account

1
Please go to your LinkedIn account.
2
Click on your profile image and click on Settings & Privacy.
3
Then click on  Data Privacy from the left sidebar and go to Other applications
    
4
You'll find Permitted Services. Click on Permitted Services and here you should see a list of apps, including SocialPilot.
5
Select 'SocialPilot' and click on 'Remove' button.
6
Go back to SocialPilot -> Manage Accounts -> click on the 'Reconnect' button.

Re-authorize your Pinterest account

1
Log into your Pinterest account.
2
Click on the profile icon in the upper right corner of Pinterest and choose 'Settings' from the drop-down menu.
3
Now, click on 'Apps' on the left-hand side.
4
A list of authorized apps should appear. Find 'SocialPilot' in the list and then click on 'Revoke Access.' 

5
Go back to SocialPilot -> Manage Accounts -> click on the 'Reconnect' button.
6
 While connecting, please make sure you accept all the access permissions we ask for.

You'll be all set with your Pinterest account.

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