How to manage team members?

s an Account Owner or an Admin, you can change the permissions and roles of your team members or even remove them from your SocialPilot account.

How do I edit the role of a team member?

Follow these steps:

Click on 'Team & Client' > Manage Team.
Click on the ' Edit' icon
Go ahead and  edit the access level and change the team member's role to an AdminManager, or a Content Scheduler by clicking on the respective radio button. You can also add or remove accounts (which a team member has access to) by clicking on the checkbox.

How do I remove a member?

To remove a team member from your account:

Click on 'Team & Client' > Manage Team from the sidebar.

Click on the 'Delete' icon to delete that member from the team:

Does every team member have a separate SocialPilot account?

Yes. However, they can use this account only to access the social accounts within the team(s). They will not be able to use this account to manage his/her own social accounts. 

How do I manage team members' access?

* A Manager/Content Scheduler can connect the account if they are given access.

** A Manager can remove social accounts (that he/she has access to) and they'll be removed permanently. The team will not be able to access these accounts. 

*** A Content Scheduler can remove social accounts (that he/she has access to). Only he/she will lose access to those accounts - other team members will still be able to access them.

**** All team members (Owner, Admin, Manager, Content Scheduler) can enable/disable notification for Instagram Posts from their Notification Settings.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us