Why Do I Need Credentials To Share on My Client’s TikTok Account?

Due to TikTok’s restricted API, third-party tools like SocialPilot cannot directly publish posts on TikTok. This limitation means that after scheduling a post in SocialPilot, you or your client must manually publish it through the TikTok app. The process is the same for your clients' TikTok accounts: you will need their credentials and must be logged into their TikTok apps to publish the scheduled posts.

Here is how you can schedule and publish TikTok posts:

  1. Go to Create Post and create your TikTok post as you normally would, and schedule it for your preferred time. At the scheduled time, you will receive a push notification from SocialPilot on your mobile device. This notification is a reminder and link to publish the post.

  1. Tap on the push notification, which will automatically open the TikTok app. From the TikTok app, follow the prompts to publish your post.

How To Handle Client Accounts?

For client TikTok accounts, the same steps will apply. However, you will need to have your client’s TikTok credentials and be logged into their account on the TikTok app to complete the publishing process.

Note

If your client is uncomfortable sharing their credentials, an alternative is to provide them with access to your SocialPilot account so they can manage their own TikTok posts. However, we do not recommend sharing your SocialPilot account login details, as it can lead to security and privacy issues.

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