How to Fix Issues Regarding Image Dimensions?
Each social media platform has unique image dimension requirements. If the images you want to schedule exceed the platform's limitations, SocialPilot automatically optimizes them to ensure your posts are published smoothly. However, if the image dimensions are incompatible with the selected platforms, SocialPilot will display an error message: “Incorrect image dimension.”
To resolve this issue, you can either resize your image to fit the platform's specifications or crop it to the appropriate aspect ratio. SocialPilot provides built-in tools for both solutions, so there's no need to use an external editor.
In this article:
Cropping an Image on SocialPilot
Let us see how you can crop an image on SocialPilot:
- Compose your post by adding text and uploading images.
- Select the accounts for posting.
- If an image doesn’t meet the platform's criteria, a red dot will appear next to the relevant platform tab, and an error message will prompt you to fix it.
- Click Edit next to the error message under the image.
- The image editor will open with the Crop menu selected by default.
- Choose a predefined aspect ratio or select the Custom option to manually crop the image. Adjust the image within the frame to focus on the desired area.
After cropping, if the image still doesn’t meet the platform's requirements, another error message will be shown. You can do undo, redo, or revert all the changes.
- Undo: Reverses the last change.
- Redo: Restores the undone change.
- Revert: Removes all edits and returns the image to its original state.
- Once cropping is complete and no further errors are shown, click Done to finalize the edits and schedule your post.
📋 Note: If you encounter crop errors on multiple platforms, SocialPilot offers a quick fix. For example, if you are posting to Instagram, LinkedIn, and Google Business Profile, and the image dimensions are incorrect for Instagram and GBP, you can edit the image in one tab. When applying the changes, the tool will ask if you want to apply the fix across all platforms. Clicking ‘Yes’ will correct the dimensions for all selected platforms.
Resizing an Image on SocialPilot
Follow the steps below to resize an image on SocialPilot and get rid of those error message:
- Upload your image in the post composer and click the edit icon to open the image editor.
- Select the Resize option from the left-hand side menu below the Crop tool. The current width and height of the image will be displayed at the bottom of the image preview.
- Adjust the width or height values to resize the image. The aspect ratio will automatically adjust unless you unlock it.
- Clicking the lock icon between the width and height fields will maintain the current aspect ratio while allowing you to change the dimensions.
- After resizing, click Done to apply the changes.
📋 Note: Resizing changes made to the original draft of the image will apply to all platforms. If you need to make platform-specific changes, switch to the relevant platform tab and then make your edits.