How to Add a New Brand on SocialPilot Reviews?
The term ‘brand’ refers to the profile you create on SocialPilot Reviews, representing your business. Before you can start managing reviews, engaging with customers, or analyzing feedback on the platform, the very first action you need to take is to connect your brand.
Check out how you can add a new brand and set up your custom email on SocialPilot Reviews in this quick video.
How to Add a New Brand to SocialPilot Reviews?
Here is how you can add brands you want to manage on SocialPilot Reviews:
On your SocialPilot Reviews dashboard, find Setup and select Brands in the main menu.
- Now, click on the Add Brand button.
- Enter the name and logo of the brand.
You can add the custom email information, but it's an optional step for setting up a brand.
- Now click on Save.
- If a user is a team member on SocialPilot, the accounts they have access to on SocialPilot only will be shown on SocialPilot Reviews.
- You can use Custom links in email or SMS campaigns even if they don't pull reviews directly into the platform.
- SocialPilot Reviews allows you to connect up to 3 locations for each brand. However, you can also add extra locations by paying a particular amount.
Remember to review the information to ensure accuracy and completeness before saving the location.
⭐ You can have multiple brands, which is particularly useful for agencies managing multiple businesses for different clients.
After saving your brand details, you will be prompted to an optional email set-up where you can fill in the details of how you would like your emails to go.