How to Set up Custom Email for All Brands on SocialPilot Reviews?

Customizing email settings for each of your brands enhances the professionalism of your communications but also boosts brand recognition and engagement. Personalized email setups ensure that each brand's unique voice is maintained, making interactions more memorable and effective.

After saving your brand details, you will see an optional email set-up where you can fill in the details of how you would like your emails to go.

Here is how you can do it:

  1. Enter the primary details:
  • From Name: A recognizable sender name increases the likelihood of the email being opened and positively influences how recipients perceive the message.
  • Reply-to Email: This should be an address that you monitor regularly to manage customer interactions.
  • From Email: This could be your personal or a specific business email, depending on how you want to present your brand in communications.

  1. After entering the details, click on Start Verification. A pop-up will appear with instructions on how to verify the email.

The verification process authenticates your email address to ensure email service providers recognize your emails as legitimate. This prevents flags for spam or phishing, improving deliverability and reliability.

  1. Now click on Send Link. You will receive a verification email on the email address you had put.
  2. Open your inbox and then click on the verification link.

Your email is all verified now. The next step is SPF Verification. It involves adding specific records to your domain's DNS settings. These records help prevent email spoofing and ensure that your emails are less likely to be marked as spam by recipients’ email servers.

  1. Add the provided MX and TXT records to your DNS zone editor settings.

After setting it up, your email verification window will look something like this.

  1. Click on 'Save,' and your email information will be saved for that particular brand.

👉 Since the custom email is an optional setup, you can skip this step altogether.

👉 If your brand has multiple locations, you can add them individually within the brand management section. Specify the details for each location, such as the location name and any additional information required.

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