How to Use Social Inbox on Mobile

With Social Inbox on the SocialPilot mobile app, you can view and reply to messages, comments, and mentions from all your connected social media accounts, on the go.

Follow these steps to know how to view and use Social Inbox on Mobile.

Step 1: Access the Inbox on the Mobile App:

Open the SocialPilot mobile app (make sure it’s updated to the latest version) and tap on the Inbox icon in the bottom navigation bar.

Step 2: View Your Conversations

Once inside the Inbox, you’ll see all your social conversations organized by account and platform.

Step 3: Navigate Using Filters

At the top, you’ll find four Inbox tabs as in the web version:

• Inbox: All active conversations
• Starred: Marked or high-priority items
• Unread: Messages you haven’t opened yet
• Done: Conversations you’ve already handled

Additionally, you can use search and other filters to find conversations of a particular account or platforms.

Step 4: Open and Reply to Conversations

Tap on any conversation to open it. You can then type your reply, add an image/video, and send it instantly.

Step 5: Use Native Mobile Gestures

The Social Inbox on Mobile supports familiar mobile interactions:

• Use swipe gestures on messages to reply instantly (only available in messages).
• Double-tap or long-press a message to like it (only available in messages).
• Tap on any image or video to open it in full-screen view.

Step 6: Stay Notified

Enable mobile notifications directly from your web app’s Notification Settings:

Go to Settings → Notifications and turn on the new Mobile App option. Now you’ll receive real-time updates for every new message, comment, or mention.