SocialPilot Reviews makes it easy for brands and agencies to generate, manage, and monitor online reviews with two tailored plans designed to suit different needs. Whether you are a small business starting with reviews, an enterprise handling multiple locations and brands, or an agency handling multiple brands, SocialPilot offers the right features to manage online reviews and boost your online presence.
In this article
Starter Plan (Free)
The Starter Plan is perfect for small businesses or individual users looking to manage reviews for a single brand. With basic features such as review request campaigns and email support, this plan provides an easy entry point into online reputation management.
Key Features:
- Free for 1 brand and 1 location
- 100 email credits per month
- Review request campaigns via email
- Direct feedback collection from customers
- Email support
- Integration with platforms like Google Business Profile and Facebook
Pro Plan ($25.50/month)
The Pro Plan is designed for growing businesses or agencies managing multiple brands and locations. Packed with advanced tools, the Pro Plan allows businesses to fully automate review management and boost visibility across multiple platforms.
Key Features:
- Manage unlimited brands and 3 locations with add-ons
- 5,000 email credits per month for review requests
- Advanced review monitoring and AI-powered replies
- Automated campaigns via SMS and email
- Custom domain email support
- CRM and Zapier integration for seamless workflow
- Bulk upload contacts for easier campaign management
- Premium customer support with 24/7 access and concierge setup
Which SocialPilot Reviews Plan Is Right for You?
The Starter Plan is suitable for small businesses managing a single brand. However, for businesses looking to scale their review management across multiple brands and locations, the Pro Plan is the ideal solution. With features like unlimited brands, automated review campaigns, AI-powered tools, and bulk contact management, the Pro Plan offers significant value for companies looking to enhance their online reputation and streamline their customer engagement efforts.
Here is a comparison of both the plans.
| Features | Starter Plan (Free) | Pro Plan ($25/month) |
| Brands | 1 | Unlimited |
| Locations | 1 | 3 Locations + Unlimited Add-Ons |
| Multiple Review Platforms per Location | Yes | Yes |
| Team and Client Management | No | Yes |
| Review Monitoring | Yes | Yes |
| AI-Powered Replies | Yes | Yes |
| Response Management Tools | Yes | Yes |
| Review Alerts | Yes | Yes |
| Direct Feedback Collection | Yes | Yes |
| Feedback Monitoring | Yes | Yes |
| Social Media Sharing via SocialPilot | Yes | Yes |
| Review Campaigns (SMS + Emails Included) | Yes | Yes |
| Automated Review Rqeuest Reminders | Yes | Yes |
| Email Spam Detection | Yes | Yes |
| AI-Powered Spam Removal From Emails | Yes | Yes |
| Bulk Upload of Contacts | Yes | Yes |
| Unlimited Contacts Upload | Yes | Yes |
| Automated Contact Enrolment | Yes | Yes |
| Twilio Integration | Yes | Yes |
| Zapier Integration | Yes | Yes |
| Google Business Profile | Yes | Yes |
| Customer Support | No | Yes |
| Knowledge Base Access | Yes | Yes |
| Concierge Setup | No | Yes |