How can I cancel my SocialPilot subscription?
Before you cancel your SocialPilot account, we would appreciate, if you contact our support team and let them know about the issues you are having with the tool.
Instead, you can pause your subscription for a certain period. The ability to pause subscription payments for a certain time period can be hugely beneficial for businesses and professionals who might want to keep their data intact but not use the tool or service for a certain time until business picks up back again. Follow these steps to pause your SocialPilot subscription.
Follow these steps to cancel your account:
- Log into the SocialPilot panel.
- Click on the User Profile drop-down button and Edit Profile.
On the 'Edit Profile' section you’ll find the 'Cancel Account' link.
Clicking on the 'Cancel Account' you will be asked if you want to Pause your account instead or Continue with Cancellation. Once you chose to Cancel, you will be prompted to select a reason for cancellation and click on the "Next" button.
Note: Once you Cancel the Account, the subscription will cancel from the next billing.