Understanding Errors and Warnings in the New Create Post Experience

The new Create Post experience in SocialPilot gives you clearer, faster visibility into issues that may prevent your post from being scheduled or published. Errors and warnings appear exactly when something needs attention. When clicked, they open a detailed panel on the right-hand side. This ensures you can immediately identify what needs to be fixed, whether it’s media, caption rules, platform restrictions, or account-specific issues, before scheduling your post.

Let us understand how errors appear, what they mean, and how you can resolve them efficiently while creating your posts.

In This Article

1. What Are Errors and Warnings?
2. Where Do Errors and Warnings Appear?
3. Types of Errors
4. Platform-Specific Errors
5. Account-Level Errors

What Are Errors and Warnings?

Errors

Errors indicate an issue that blocks your post from being scheduled or published.

If even one selected platform has an error, the post cannot be scheduled until it is fixed.

Warnings

Warnings highlight something important that may affect your post, but do not block publishing.

You can still schedule your post, but the warning highlights information you may want to review—for example, unsupported features or optional improvements.

Where Do Errors and Warnings Appear?

When an issue is detected for any selected account, SocialPilot shows a single red indicator next to the Schedule action at the bottom of the Create Post screen. The label contains a combined count (for example, “2 Errors & 1 Warning”) so you can see at a glance how many problems need attention.

When you click that label:

• The Error & Warning Panel opens on the right-hand side and temporarily replaces the Preview.
• The panel lists all Errors and Warnings, grouped by platform, with clear, actionable messages for each item.
• Once all Errors are resolved, the red indicator disappears and the Preview returns.

Types of Errors

Errors are based on common publishing restrictions and may include:

1. Unsupported media formats
2. Incorrect media dimensions
3. Exceeding platform caption or hashtag limits
4. Posting a format not supported for a selected account (e.g., Instagram Reels for personal profiles)
5. Missing required fields (e.g., mandatory link for Google Business Profile)
6. Video duration too long/short for a specific platform
7. Multiple media types selected (the new Create Post supports only one media type at a time)
8. Account-related restrictions, such as missing roles, paused accounts, or reconnect-required accounts

Each error explains exactly what went wrong and how to fix it.

Platform-Specific Errors

Some issues only apply to certain social networks, and the Error Panel groups them clearly under each platform so you can understand what needs fixing at a glance.

When an error or warning is triggered for any selected platform:

• The platform name appears as a separate section in the Error Panel (e.g., Facebook, Instagram, Google Business Profile).
• Each platform shows its own list of issues, such as unsupported media types, incorrect aspect ratios, file size limits, or image count limits.
• Errors appear with a red icon, and warnings with an orange icon, exactly as shown.
• If a platform supports dismissible warnings (e.g., image count exceeding the allowed limit), a Dismiss option appears beside that warning so you can proceed with the rest of your post without modifying it.
• Platforms without any issues will not appear in this panel.

This layout helps you quickly identify:

• Which platform has an issue
• What needs to be corrected
• Whether you can dismiss the warning or must fix the error before scheduling

Each platform section expands automatically, allowing you to review and resolve items one by one for smooth scheduling.

Account-Level Errors

These errors relate to the connected account itself—not the content.

Examples include:

• Reconnect Required
• Missing Role (e.g., LinkedIn Page Admin/Content Admin roles)
• Account Paused
• Expired Permissions

These errors appear:

1. In the Accounts / Groups / Clients panel, next to the affected account.
2. In the Error Panel, with a clear description.

Account-related errors must be fixed from the Manage Accounts section.